SUPPLY CHAIN
ORDER FULFILLMENT
- Warehouse management
- Inbound
- Order picking
- Packing
- Outbound / shipping
- RF technologies
SPARE PART CENTER
- Management and delivery of aftermarket Spare Parts for Automotive and Technology Customers
- Engineering response – Supply Chain solution 24×7, local hubs, delivery on demand, full order tracking
SWAP SERVICES
- Quick replacement of defective units with withdrawal from the stock and express deliveries according to agreed service levels
- Monitoring of the entire supply chain (Repair Vendor / Customer / Transport)
REPAIR & RETURN
- RMA tacking for the complete management of logistics processes of repair and return of damaged products
- Monitoring of the entire supply chain (Repair Vendor / Customer / Transport)
W.E.E.E.
- Management, collection, transport, selection, treatment and waste disposal of electrical and electronic equipment in observance of the DL 151/2005
LABORATORIES
- Staging areas dedicated to reworking activities
- ESD area for technical services
- Reverse Management for High Value Products
- Pre-installations of equipment on main machines
CROSS DOCKING
- Products’ collection from EDC and suburban domestic distribution; order management, customs clearing and customized kitting
IN-NIGHT DELIVERY
- Evening pick-up and deliveries to technicians either to private residence or car boots (key car available)
TECHNICAL COURIER
- Delivery, installation, removal and disposal of technology equipment, plug & play accessories and end-user training
- Customer contact center and help desk service, inspections, customized packaging and staging activities
HOME DELIVERY
- Delivery of Appliances
- 2 men deliveries and vehicles equipped with tail lift
- Track and Trace
- Booking Management
- Home inspections
- Dedicated Customer Service
E-COMMERCE
- Innovative e-commerce service
- “Tailor made” IT solutions
- Efficient distribution network
- Quick processing of orders
- Online tracking